Proton

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    1. Support
    2. Proton Account
    3. Manage account

    Exceeding the Proton free plan limits

    Access to your account may be limited if you exceed the Proton free plan limits.

    1. Support
    2. Proton Account
    3. Manage account
    4. Username

    How to change your username

    Changing username on Proton Mail not available due to security reasons and high level of protection

    1. Support
    2. Proton Account
    3. Manage account
    4. Storage space

    Proton Storage Bonuses

    Sign up for a paid plan for Proton Mail or a Proton bundle and get extra storage free for each year you’re with us.

    1. Support
    2. Proton Account
    3. Manage account
    4. Storage space

    How to increase your storage space

    All Proton plans come with encrypted storage. Learn how to check your storage allowance and increase it by upgrading your plan.

    1. Support
    2. Proton Account
    3. Manage account
    4. Storage space

    How to get 5 GB storage for Proton Drive and 1 GB for Proton Mail

    Existing users on a Free plan can unlock 5 GB of total storage for Proton Drive and 1 GB of total storage for Proton Mail. We explain how.

    1. Support
    2. Proton Account
    3. Manage account
    4. Data recovery

    Device-based recovery

    Device-based recovery stores an encrypted file on your device that allows you to regain access to your Proton Account if you lose your password.

    1. Support
    2. Proton Account
    3. Manage account
    4. Data recovery

    How to recover your emails and other encrypted files after a password reset (data recovery)

    How to recover your emails and other encrypted files after you've reset your password by phone or email (data recovery).

    1. Support
    2. Proton Account
    3. Manage account
    4. Combine or delete account

    Inactive accounts

    If you have a Proton Free plan, you must log in and use any Proton service once a year to maintain your account. Learn more.

    1. Support
    2. Proton Account
    3. Manage account
    4. Combine or delete account

    How to delete your Proton Account

    Learn how to delete a Proton Account. This will permanently delete all your data, and you'll lose access to all Proton services.

    1. Support
    2. Proton Account
    3. Manage account
    4. Combine or delete account

    How to connect an existing SimpleLogin account to a Proton Account

    SimpleLogin is part of the Proton encrypted ecosystem. Find out how to link your existing SimpleLogin account to your Proton Account.

    1. Support
    2. Proton Account
    3. Manage account
    4. Combine or delete account

    How to combine multiple Proton Accounts

    Premium users can manage multiple accounts from one mailbox. Learn how to combine your Proton Mail accounts.

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ProtonMail
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